---
title: I can't find a property in my app!?
description: I can't find a property in my app!?
---

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January 19, 2026

# I can't find a property in my app!?

The Rental Inspector app contains **only those properties for which you, as inspector, have already done inspections**. So in the app, you will never automatically see all properties within your organisation, as you can see in the Rental Manager.

So if you've never done a rental inspection for a property before, you're not going to find that property in the list of properties in your app. 

Not to worry, via **the Cloud icon at the top right** of your property list, you can load a property from the cloud. You will then receive not only the property, but also any completed rental inspections of that property in your app. Only condition: your device must be connected to WiFi.

![](https://support.chapps.com/hubfs/Knowledge%20Base%20Import/vl9LeEzUN8iHTEa2CM98xXawJ9npqqwwtQ.jpg)

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