---
title: Link your domain name
description: How to link my domain name with the Chapps Rental Inspector
---

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October 2, 2026

# Link your domain name

## By linking your domain name to Rental Inspector, you ensure that emails containing reports are actually sent from your own email addresses.

Linking your domain name offers several important benefits:

- The emails appear more professional and trustworthy to recipients
- All replies and out-of-office messages are sent directly to your own email address
- And last but not least: automated emails containing reports are far less likely to be marked as spam, so they are much more likely to reach the inboxes of your tenants and landlords

### **Link your domain name as follows:**

1. Send an email to [**support@chapps.com**](mailto:support@chapps.com), clearly stating the domain name you wish to link. Please note: you must have **Administrator** privileges to make this request.
2. You will receive an email from us with unique settings for your company and domain.
3. Access your domain hosting provider's management console to add the required **SPF and DKIM records**. Alternatively, you can forward our email to your IT department to handle this for you.
4. Once configured, it may take up to **48 hours** for the connection to become fully active.

> ⚠️ **Important:** Linking your own domain name is the only way to ensure the reliable and smooth delivery of your report emails. ⚠️

### **Do you have multiple domain names?**

Simply include the additional domains in your email; we will provide the specific settings for each one.

 

### **The importance of DMARC**

Even if your domain verification in the Rental Inspector is configured correctly, your emails may not always be delivered. Receiving email providers check various settings for your domain, including DMARC.

**DMARC helps email providers verify that a message sent on behalf of your domain comes from an authorised sender.** By adding a DMARC record to your DNS settings, you specify how they should handle messages that fail this check.

Since February 2024, Gmail and Yahoo have applied stricter requirements to email senders. A DMARC record is mandatory for bulk senders. It is also recommended for other senders.

DMARC applies to emails sent on behalf of your domain, including messages you send through services other than the Chapps Rental Inspector. A correctly configured record helps you meet email providers’ requirements, but does not guarantee that every message will be delivered.

### Adding a DMARC record

**First, check whether your domain already has a DMARC record.** If it does, do not add a second one. Have your existing settings checked by your domain administrator or IT partner if necessary.

If your domain does not yet have a DMARC record, you can add this basic configuration:

1. Open your domain’s **DNS settings**, where you also added the CNAME records for domain verification.
2. Create a new record of type **TXT**.
3. In the **Name** or **Host** field, enter `_dmarc`. Does your provider require a full name? Use `_dmarc.yourdomain.com` and replace `yourdomain.com` with your own domain. Make sure your domain name is not added twice.
4. In the **Value** field, enter:  
   `v=DMARC1; p=none;`
5. Save the record. It may take some time for the change to take effect.

**What does `p=none` mean?** This is a basic policy that does not ask receiving email providers to mark emails as spam or reject them because they fail the DMARC check. To configure reporting and a stricter policy, contact your domain administrator or IT partner.

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