Rental Inspector Pro
When you purchase user licences and/or credits, payment is made via a secure online payment. Payments are processed by our partner Stripe.
Within 3 working days, you will receive a separate (paid) invoice for your purchase by email, both as a PDF and as a UBL file for fast processing in your accounting system. Belgian customers receive their invoices via Peppol.
Building Inspector Pro
You activate your subscription online in the Building Manager. The subscription is based on the number of users and the number of buildings for which you activate the Building Inspector. For payment, you link a payment method (credit card, debit card or direct debit). Your subscription is automatically charged monthly to this payment method.
Within 3 working days, you will receive a separate (paid) invoice for this charge by email, as a PDF and as a UBL file for fast processing in your accounting system. Belgian customers receive their invoices via Peppol.
Rental Inspector Premium & Building Inspector Premium
Depending on the agreement, you will receive a monthly, quarterly or annual invoice for your subscription by email. The invoice is provided as a PDF and as a UBL file. Belgian customers receive their invoices exclusively via Peppol.
The invoice clearly states the applicable payment term. Please ensure timely payment.
The payment details are:
Beneficiary: Chapps NV, Picardstraat 7 box 100, 1000 Brussels, Belgium
IBAN: BE81 0689 4674 8824
BIC: GKCCBEBB
Payment reference: see invoice
Please make sure to include the payment reference when making your payment to ensure fast and accurate processing. The invoice email also contains a link to pay the invoice online.
Taxes
Belgian customers pay 21% VAT on each invoice.
For B2B customers whose registered business address is located in Bulgaria, Cyprus, Denmark, Germany, Estonia, Finland, France (including the French overseas territories Guadeloupe, French Guiana, Martinique, Mayotte and Réunion and the French overseas collectivity Saint-Martin), Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Austria, Poland, Portugal (including Madeira and the Azores), Romania, Slovenia, Slovakia, Spain (including the Canary Islands), Czech Republic or Sweden (= Member States of the European Union), VAT is reverse-charged, provided that a valid VAT number is available and active for intra-Community transactions in the EU VIES database. In this case, no VAT is charged on the invoice. You must account for the VAT of your country yourself.
For B2C customers and for business customers within the EU (outside Belgium) who do not have a valid VAT number for reverse charging, we apply the VAT rate of the Member State where the business is established. For example, German customers are charged 19% VAT, and French customers 20%.
For all customers outside the European Union (such as Norway, Switzerland, the United Kingdom or the United States of America), no VAT is charged (export outside the EU).
Peppol
As of 1 January 2026, all invoices between Belgian companies must be exchanged via Peppol. This is a legal requirement. As a Belgian customer, you will therefore receive your Chapps invoices through this platform.
More information about Peppol can be found here.
