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How do I manage users in Rental Manager?

In Rental Manager, users cannot be completely deleted. This is intentional, as it ensures that you can always see who performed which rental property inspection, even years later. This is important for the reliability and traceability of your reports and data.

Deactivating a user

If an employee no longer needs access, you can deactivate their account. The released licence can then be reused for another user.

How to deactivate a user:

  1. Go to Users in the Rental Manager menu.

  2. Select the user you want to deactivate.

  3. Disable the checkbox next to Active.

  4. Click Save to confirm the changes.

The user is now deactivated and can no longer log in.

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Adding a new user

Once a user has been deactivated, you can add a new colleague.

  1. Click New user in the top right corner.

  2. Enter the user’s details, such as first name, last name and email address.

  3. Select the appropriate access rights using the checkboxes.

  4. Click Save.

The new user will automatically receive an email invitation to activate their account and set a password.

After activation, the user can log in to the app. If the user also has access to Rental Manager, they can log in via https://account.chapps.com.

 

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Important note

If you only have one user account, you cannot modify your own user details. In that case, please contact Chapps support for assistance.